WedoCOD

Terms & Conditions

Last updated: April 2026

1. Welcome to WedoCOD

By accessing or using the WedoCOD platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the service. WedoCOD is operated by 33SKAMAL LLC.

2. Platform Identity & Role

WedoCOD, operated by 33SKAMAL LLC, is a Software-as-a-Service (SaaS) platform that provides eCommerce operational tools to sellers. These tools include order management, call center confirmation, shipping workflow coordination, and Cash on Delivery (COD) management. WedoCOD is NOT a marketplace, NOT a payment processor, and NOT the merchant of record. We do not sell products, own inventory, or collect payments from end customers. We provide software tools and operational services that help sellers manage their businesses.

3. Eligibility

You must be at least 18 years of age to use the WedoCOD platform. By using the platform, you agree to provide accurate information and to comply with all applicable laws and regulations in your jurisdiction.

If you are acting on behalf of a business or another person, you confirm that you have the legal authority to bind that entity to these terms.

4. Seller Accounts & Responsibilities

  • Sellers are fully responsible for the accuracy of their account information, product listings, product quality, product legality, and customer satisfaction.
  • All products are subject to review and approval before being published on the platform. WedoCOD reserves the right to reject any product that violates our Acceptable Use Policy.
  • WedoCOD reserves the right to suspend or terminate any account that violates these terms, engages in fraudulent activity, or lists prohibited products.

5. Products & Orders

  • Sellers may create their own products or source products from suppliers. WedoCOD does not manufacture, warehouse, or own any products.
  • Orders are facilitated through the platform. An order is considered completed only after successful delivery and payment collection by the delivery partner.
  • WedoCOD may cancel or refuse orders suspected of fraud, abuse, or violation of our policies.

6. Payment Flow & Fees

  • WedoCOD uses Stripe exclusively for processing subscription payments from sellers. WedoCOD does NOT process end-customer payments.
  • Customer payments are collected by third-party delivery partners via Cash on Delivery (COD). WedoCOD does not handle, collect, or process these payments.
  • The payment flow is: (1) Customer places an order, (2) Order is confirmed via call center, (3) Delivery partner delivers the product and collects COD payment, (4) Funds are transferred via logistics partners, (5) WedoCOD deducts applicable service fees, (6) Remaining balance is transferred to the seller.
  • All fees are transparent and tied to actual operational activity. Fees include: subscription fees (monthly/yearly), service fee (percentage per delivered order), call center confirmation fee, upsell fee ($0.50), cross-sell fee ($0.50), and packaging fees (based on size/weight). You only pay when delivery succeeds — no hidden fees.

7. Delivery

  • Delivery is handled by independent third-party logistics partners. WedoCOD coordinates and manages the shipping workflow through our platform but does not operate delivery fleets.
  • Delivery times are estimates and may vary depending on location, weather, logistics capacity, and external factors.
  • Sellers are not charged for failed or refused deliveries. Fees apply only to successfully delivered orders.

8. Prohibited Products & Activities

Sellers may not list illegal, counterfeit, dangerous, adult, or prohibited items under applicable law. Sellers may not use the platform for money laundering, fraud, manipulation of the COD system, or any illegal activity. Violation of this policy will result in immediate account suspension and potential legal action. See our Acceptable Use Policy for the full list of prohibited items and activities.

9. Liability Separation

  • Sellers are solely responsible for product quality, product legality, customer satisfaction, and any refunds or disputes related to their products.
  • Delivery partners are responsible for the physical transportation and delivery of products, including any shipping damages or delays.
  • WedoCOD is responsible only for providing the SaaS platform and operational tools. WedoCOD is not liable for product defects, delivery failures, customer complaints, or indirect or consequential losses.

10. Changes to the Service

We may update or modify the platform, pricing, or features at any time with reasonable notice. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.

11. Governing Law

These terms are governed by the laws of the United States and the jurisdiction of 33SKAMAL LLC. Any disputes will be resolved through arbitration or the appropriate courts.

12. Contact Information

For questions about these Terms & Conditions, contact us at [email protected]. WedoCOD is operated by 33SKAMAL LLC.